1. How soon can the product be shipped from the time the order is placed?
After the purchase process is complete and the deposit is made, it takes approximately 10 working days for your board to be ready. You will be notified when your product has shipped.
2. What is the weight of the board? The maximum load of the board?
The weight of the surfboard itself is 18kg, and the maximum weight of the surfboard is 120kg
3. What product do you recommend?
If you are a casual player recommend the sports version
If you are a professional player recommend high performance version
4. How fast is the speed?
The maximum speed of the sports version is 50km/h
The maximum speed of the high-performance version is 58km/h
5. Can you design your own pattern?
We can help you design a unique product pattern that belongs to you, which can be your commemorative pattern, your pet, special characters, etc.

1. There is air in the oil delivery pipe of the surfboard, and the engine cannot work normally
Remove the oil pipe at the end of the carburetor and use the handle pump to remove the air, preferably without obvious air bubbles
2. The surfboard starts normally, but the engine cannot work normally.
Check whether the circuit is normal and whether the wire connector is firm
After pumping oil with a manual pump and starting it, increase the throttle to increase the speed and see if it can return to normal
If you still can't solve it, please contact us or your local dealer
3. Multiple starts, too much fuel in the cylinder; waste oil must be removed if it has not been used for a long time; if water enters the engine during use, it will stall or fail to start
To remove waste oil or engine water, you can remove the spark plug, cut off the high-voltage ignition plug connector, and then insert the key to remove excess oil.
4. The starter motor cannot start or the starting speed is too slow
Check the wiring and charge the lithium battery.